SALLYMAR QUIBLAT
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Sallymar Quiblat
EXECUTIVE VIRTUAL ASSISTANT | HR | CLIENT ONBOARDING | PROJECT MANAGER

SALLYMAR QUIBLAT

A highly experienced Executive Assistant, HR, Operations, and Client Onboarding professional with 15+ years of experience in executive support, operations management, HR systems, project coordination, SOP development, and customer support, known for strong leadership, attention to detail, and a proactive approach in improving processes, enhancing efficiency, and ensuring smooth and positive client experiences.

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Nicole Nadinne Pascua
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✦ Executive Assistance ✦ Project Management ✦ Human Resource Management ✦ Operations Management ✦ Team Training & Development ✦ SOP Development ✦ Customer Support ✦ Calendar & Email Management ✦ Social Media Management ✦ Recruitment & Onboarding ✦ Event Planning & Management ✦ Data Entry & Research ✦ Administrative Support ✦ Client Onboarding ✦ Workflow Optimization ✦ Process Improvement ✦ Stakeholder Coordination ✦ Communication Management
Executive Assistant Profile
15+
Years of
Experience
About Me

Experienced Executive Assistant Specializing in Operations, HR Support, and Client Onboarding

I am a highly experienced Executive Assistant, HR, Operations, and Client Management professional with over 15 years of expertise in executive support, operational management, HR systems, project coordination, SOP development, and customer support. I specialize in streamlining processes, supporting leadership teams, and ensuring efficient day-to-day business operations.

I am skilled in managing client onboarding journeys, maintaining strong client relationships, coordinating projects, and improving workflows to enhance productivity and service quality. Known for my strong organizational skills, attention to detail, and ability to work in fast-paced environments, I consistently deliver accurate, efficient, and reliable administrative and operational support.

Executive Support
HR & Operations
Client Onboarding
Project Coordination
Experience

Professional Experience

Showcasing my extensive background in executive support, HR, operations, client onboarding, project management, and administrative leadership across diverse industries.

Ops / HR Manager

Sales Creator
July 2024 – July 2026
  • Managed project coordination and ensured all tasks and discussions were tracked and organized through Slack.
  • Led team accountability and communication to ensure clarity and alignment across all departments.
  • Conducted team training and onboarding for new hires and internal staff development.
  • Developed and implemented standard operating procedures (SOPs) across the business.
  • Identified operational gaps and proactively recommended process improvements and solutions.
  • Strengthened team relationships and acted as a communication bridge between management and staff.

Administrative Business Partner

Trideca Pty Ltd
July 2022 – June 2024
  • Supported executive leadership and coordinated daily business and departmental operations.
  • Managed executive calendars, scheduling, travel arrangements, and hotel bookings.
  • Organized meetings, maintained records, and supported finance and People & Culture teams.
  • Served as point of contact for clients and contractors, ensuring clear communication and coordination.
  • Led client onboarding processes from start to finish, ensuring smooth transitions and understanding of services.
  • Managed client communications via email, calls, and meetings while resolving concerns efficiently.
  • Coordinated cross-functional teams to ensure seamless client setup and service delivery.

Virtual Assistant / Customer Service

Marketing Melodies
March 2020 – June 2022
  • Handled planning, research, and data entry for marketing and business operations.
  • Created client presentations, decks, and marketing support materials.
  • Responded to customer inquiries and resolved complaints professionally.
  • Managed customer support follow-ups to ensure satisfaction and resolution.

Virtual Assistant to Cosmetic Surgeon

Adonis Aesthetics
May 2016 – December 2019
  • Managed calendars, scheduling, and administrative coordination.
  • Assisted in content editing, marketing, and publication support.
  • Handled social media management and video editing tasks.
  • Acted as liaison between team members and external stakeholders.

Events Planner (Part-Time / Seasonal)

Echo Events
2014 – Present
  • Planned weddings, corporate events, and private functions.
  • Managed budgeting, scheduling, supplier coordination, and logistics.
  • Handled client communication and ensured smooth event execution.
  • Conducted post-event evaluations and reporting.

Project Manager & Executive Virtual Assistant

ST Global
2012 – 2016
  • Managed end-to-end project execution and team operations.
  • Led SEO specialists, developers, designers, and support teams.
  • Created schedules and monitored project timelines and deliverables.
  • Acted as liaison between management and internal teams.

Virtual Assistant

Luxury Holidays
2009 – 2012
  • Managed bookings, customer support, and guest coordination.
  • Handled calendar management and administrative tasks.
  • Supported marketing updates and social media management.
  • Provided general project and administrative assistance.

Sourcing & Training Supervisor

People 2 Outsource
2008 – 2010
  • Developed sourcing strategies and training programs.
  • Screened and interviewed applicants for placement.
  • Delivered training sessions and performance reporting.
  • Supervised recruitment sourcing and hiring activities.

International Marketing Researcher / CSR

Western Wats, Phil., Inc.
2004 – 2007
  • Conducted international market research and surveys.
  • Handled appointment setting and customer support tasks.
  • Served as team lead for survey and research operations.
Portfolio

Featured Work

A selection of projects and certificates showcasing clean execution, attention to detail, and polished presentation.

Project Six preview
Project Six preview
Project Six preview
Project Six preview
Project Six preview
Project Six preview
Project Six preview

Tools

Tools I Use

A structured toolkit I use to support executive operations, HR processes, client management, communication, and workflow management for efficient and organized business execution.

CRM Tools

10 tools

Trello

RingCentral

Snagit

Infusionsoft

Calendly

Podio

Asana

Basecamp

WordPress

Clickup

Design & Content Creation

7 tools

Canva

CapCut

PicsArt

Loom

Photoshop

Adobe

Lightroom

Communication & Collaboration

7 tools

Google Workspace

Microsoft Office

Zoom

Slack

Viber

Microsoft Teams

Whatsapp

Social Media & Email Platforms

5 tools

Facebook

Instagram

LinkedIn

TikTok

Behance

Why Work With Me

WHY WORK WITH ME

A highly experienced Executive Assistant, HR, Operations, and Client Onboarding professional with 15+ years of expertise in supporting executives, managing operations, and improving business efficiency through structured processes and strong communication.

Executive Support & Operations Management

I support executives and teams by managing daily operations, coordinating tasks, organizing workflows, and ensuring smooth business execution across departments.

HR Systems, Training & SOP Development

I develop SOPs, assist with HR processes, and support team training and onboarding to ensure consistency, efficiency, and alignment across the organization.

Client Onboarding & Relationship Management

I manage end-to-end client onboarding, ensure smooth transitions, and build strong client relationships through clear communication and consistent support.

Process Improvement & Administrative Efficiency

I proactively identify operational gaps, implement solutions, and streamline workflows to improve efficiency, productivity, and overall team performance.

Testimonials

Client Testimonials

A snapshot of feedback and results from clients and teams I've supported.

Testimonial 1
Testimonial 2
Testimonial 2
Get In Touch

Let's Work Together

Open to freelance and professional opportunities in executive support, operations, HR, and client onboarding, with a strong focus on delivering organized, reliable, and efficient business assistance.

Address

003 A. Velez Avenue Apovel Subdivision, Bulua, Cagayan de Oro City, Philippines

Mobile

+63 966 469 4878

Email

sallycera01@gmail.com